Flat Items

very communicative and organized! Shelves have made a big difference in our organization

UPDATE - the owner was in contact with me, came and saw my issue and completely concurred. He worked out a solution to the problem, and NOW I'm completely satisfied, my 2 stars are now 5. The test of a great business is that they take care of situations like this. SHELF GENIE is a great business. Now highly recommended ! All in all the project went well. BUT how insulting it is to pay big money and not get a proper fitting garbage bin for the sake of either a $5 garbage pail or a $2 piece of wood. You should be ashamed of yourself considering your product seems overpriced. SHOCKING!!

We had the BEST experience with ShelfGenie! Our shelves were installed today, and we are absolutely thrilled with the results. The quality is superior—they are beautifully made, glide so smoothly, and close so softly. What a difference these sliding shelves have made in our kitchen! From start to finish, the entire experience was wonderful. Our salesperson, who came to our home and helped us with the design and quote, was fantastic, and our installer, Rick, was equally wonderful. He did an amazing job, and the installation was completed in no time. We couldn’t be happier with how everything turned out. The shelves are beautiful, functional, and such a huge improvement to our kitchen. We highly recommend ShelfGenie! D

We had an excellent experience with ShelfGenie, especially with Monica, our designer and point of contact, and Nate, who handled the installation. Monica was wonderful to work with. She took the time to understand not just what we wanted, but how we actually use our pantry and kitchen. She helped me work through some of my very specific and quirky requirements — like making room for my wire baskets for storing potatoes and onions, and figuring out how to accommodate my large tortilla-making equipment, which needed special consideration in the pantry shelving. She also came up with creative solutions I hadn’t thought of myself, including a drawer in the otherwise unused top section under my stove. Her design process was collaborative and thoughtful, and it helped me discover and refine requirements I hadn’t fully articulated. The amount of time and genuine interest she put into understanding our needs was a big part of what sold us on ShelfGenie. Nate was equally thoughtful during installation. I was unsure about a spice rack I had originally planned to replace, so he had me test the bottles in it before installing it. When I realized it didn’t work for how I use my spices, they were completely non-fussy about removing it and adjusting the quote. It was a great example of how focused they were on getting the final result right for us, rather than simply completing the original plan. The shelves are high quality, the installation was timely, and everything was delivered as promised. Communication was excellent, and both Monica and Nate were pleasant and flexible throughout the process. One small area for improvement would be giving customers a more granular ETA once the units are in manufacturing. There was a period when I couldn’t tell exactly when production would be finished or when installation would happen. This was a backend/system limitation rather than an issue with Monica or Nate, and thankfully everything ultimately stayed on schedule. Overall, we are very happy with ShelfGenie and especially grateful to Monica and Nate for making the entire process such a positive experience. I would happily recommend them.

Great value